About Lynsey Heeks

Trainer – Specialising in Leadership and Management

I have 15 years’ experience of managing and leading within a highly commercial environment, combined with 12 years’ experience of teaching Leadership, Management, Coaching and HR. This ensures that I can relate your learning to real life experience and help you put your learning in to context.

My philosophy

If you enjoy your learning then you will most certainly remember it, therefore ensuring that you apply your knowledge throughout your career.


I have had the pleasure of being managed by some fantastic leaders/managers in my career, and it has been great to take their best practice and apply it in the learning that I deliver within my courses.On the flipside I have also been managed by some leaders/managers who have clearly never attended a Leadership and Management course (or have not applied their learning!), and who have not understood that being a manager involves people, who are different and have different needs.

These experiences have shaped me as a manager and a leader, and whether negative or positive, have all helped me to improve my own practices and techniques within management. This is one of the reasons why I love to train and teach across the whole spectrum of leaders – from aspiring managers, first line managers to senior managers, as we all have some excellent experience to share and can learn from each other.

My philosophy within any of my courses is that we all know the right thing to do, we just don’t always know we know! It is my job to facilitate your learning and guide you through this process so that you can take your knowledge and have the confidence to be better leaders and managers within your own workplaces.

Why me?

I have a very strong view about learning and it stems from school education – do you remember the subjects and teachers you loved at school? I do! My most favourite teacher and subject at school was English with Mrs Whittam, and the reason that I loved English and Mrs Whittam was because it was fun! She made the subject interesting because she was so passionate about it and she made sure that we had a good time in her classroom as well as ensured we learned. This is exactly as it should be.It is this experience that is transferred in to my sessions, we are there to enjoy learning, have fun, have a bit of banter but also try new things, consider different concepts and enjoy this process.

If you enjoy your learning then you will most certainly remember it, therefore ensuring that you apply your knowledge throughout your career. I have a view that when I plan your lessons, if I find it boring then you will find it boring, therefore my job is to figure out a way to ensure that your learning is as engaging and as fun as possible!

What do I know?

I know that studying, working and juggling family time can be a real challenge – I have a teenage daughter, 3 step daughters, 2 grand-daughters and a big smelly Labrador dog, so I totally understand the challenges that you will face and I will help you.

I know that sometimes you will get “writer’s block” and no matter how hard you try, you just can’t seem to start writing your assignment – I have been working with professional adults for 12 years, so I will help you overcome these difficulties.

I know that it can be hard to motivate yourself to attend your class (whether at night, at the weekend or during the day) especially when you have your “paid” work to do or been at work all day/week – I will ensure that when you attend, you value your experience and enjoy being there, so that it won’t feel so difficult.

And finally, I know that Friday nights are great especially at “wine o’clock” time – I am very partial to a glass of Marlborough Sauvignon Blanc and I will ensure we all socialise together especially when you have achieved your qualification. Your success will be a real opportunity for us all to celebrate!

And finally….

I just want to say that I am really looking forward to working with you and that I am more than happy to talk with you.


Contact Me

Mobile: 07779 661018

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